Review Our Collection of NYC Hotels

A Getaway On Your Terms

At each of our unique NYC hotels, we strive to make your stay special. Please take a moment to complete the guest satisfaction survey below to let us know how you feel about your stay with Empire. 

Front desk services Excellent Good Average Fair Poor No Comment
Check-in /out efficiency
Reservations handling
Bellstaff efficiency
Courtesy and efficiency
Housekeeping Services Excellent Good Average Fair Poor No Comment
Cleanliness of room first entering
Cleanliness and servicing during your stay
Guest supplies and amenities
Overall courtesy and friendliness
Room Accommodations Excellent Good Average Fair Poor No Comment
General condition of room
Room temperature control
Bathroom
TV
Décor

Restaurant Excellent Good Average Fair Poor No Comment
Quality of service
Quality of food
Variety
Value for price

Room Service Excellent Good Average Fair Poor No Comment
Prompt service
Quality of food
Variety
Value for price

Overall Yes No No Comment
Do you feel you received good value?
Would you stay with us again?
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